Need To Return/Exchange Items Purchased On shopswing.ca?
Returns are accepted up to 14 days after purchase with your original packing slip. If you cannot locate your original packing slip, please go to your online account history to find the order number assigned please fill out the form here
Please note that all refunds are issued to the original method of payment and items must be in their original condition with tags attached.
How Long Does It Take To Process Returns?
It takes approximately 10-14 days to process a return once we receive your items. Please note this does not include time in transit.
Customers are responsible for return shipping. We suggest using a traceable service & keeping the tracking number for your records.
What Do I Do If I Received A Wrong Or Damaged Item?
In the rare occasion that your clothing is damaged upon arrival, please contact our Customer Service Team via chat. If there’s actually something wrong with your clothing, we want to know. Please inform customer service ASAP here.